nCall is the definitive software solution for telephone answering services and virtual receptions.
nCall is the most advanced dedicated telephone answering service software solution available, and has been used all over the world for the past 15 years. All the information your operators need to answer a call professionally is available immediately through clever client ‘popping’.
nCall will improve user efficiency and increase business profitability, with operators able to answer more calls and take more messages in less time, and with fewer mistakes too!
With powerful messaging tools, and deep billing scheme customisation, nCall offers the complete answering service software package.
- Easy to use operator interface or ‘dashboard’
- New operators can be taking calls professionally in just 15 minutes
- Advanced and highly customizable message-taking tools
- Custom form designer for specific client needs
- Automatic logging of calls for client billing reports
- Support for any number of different billing schemes and charges
- Treat each client differently with unique settings for each contact
- Compatible with the majority of telephone systems and VoIP solutions
- Fully scalable – add new operators with ease
- Optional built-in softphone, Buzz
- Dedicated customer support
- A bunch of additional modules to support your business as it grows
- Tried and tested – nCall has been widely used and enhanced for over 15 years
nCall is also cloud hosting compatible for a minimal hardware setup. Host the nCall Server and Database in the a virtual server, and integrate with a hosted PBX for low maintenance solution.
There is much more to nCall – we highly recommend you get in touch for a full demonstration, or read the full feature list. There is also a comprehensive screenshot slideshow below!