Meet ChatJack: Your 24/7 nCall AI Agent
Introducing nSolve’s ChatJack — an AI agent designed to work alongside your team so you never miss a call. See ChatJack in action:
Why ChatJack:
- Always-on coverage: ChatJack handles calls around the clock, triaging, message-taking, and routine workflows when your operators are busy or offline.
- nCall driven: ChatJack adapts to how you already work in nCall using pre-existing client call sheets, custom forms, information sheets etc
- Developed in house: to maximize your existing benefits of nCall
Early results suggest our users will love:
- Fewer missed opportunities during peak times and off-hours
- Shorter handle times for routine workflows
- Happier clients who get consistent, branded service 24/7
This booking enquiry was taken entirely by ChatJack talking naturally with the caller and using information provided by nCall.
The audio for this call can be heard here: ChatJack Holiday Cottage Booking
What ChatJack can do today:
- Intelligent message-taking: Captures the right details using your existing nCall forms and client rules.
- Caller triage and routing: Transfer to client and escalation to human operator.
- Transcripts: Full call transcripts linked to the client record.
Pricing:
- Pay as you go basis
- You will need a Stripe account with credit for the call to be answered by ChatJack
- A small minimum monthly charge will be made that includes a number of calls i.e. only if you don’t use ChatJack to answer a few calls every month will you incur this additional cost
- Call cost will include our AI costs plus our development costs – as a guide a 3 minute call we hope should be around 50 pence/ 60 cents. (Note there are various factors that will impact the total call charge cost)
What’s coming next:
- Sentiment analysis: Spot urgency or risk and escalate faster.
- Enhanced analytics: Trends across clients, time-of-day insights, and QA tools.
- Custom integrations: via custom code ChatJack will be able to interface with your clients 3rd party tools
Ready to see ChatJack in action?
If you already use nCall, ChatJack can start helping your team quickly — without disrupting your existing workflows. Get a demo, explore use cases, and plan a rollout tailored to your clients.
- Book a demo: Contact the nSolve team
- Ask about early access: We welcome interested parties keen to trial and help polish ChatJack
Learn more about nCall and how we support answering services and virtual reception operations on our website: nSolve — nCall Software.
