nCall is software for telephone answering services and virtual receptions, enhancing call handling, message delivery and client management, with integrated SIP/VoIP and TAPI PBX system support. nCall's operator dashboard is intuitive, enabling new users to handle calls professionally within 15 minutes. It 'pops' client details upon receiving a call and offers customizable tools for tailored message-taking based on client needs.
nCall supports many message delivery methods like email, SMS, fax, and secure web portal messages. It has data analysis and reporting tools for performance evaluation and includes powerful client billing support. nCall scales for businesses from one to over 100 operators, supporting both local and remote operators. With full support and training given. nCall has been used globally for over 20 years.