Introduction nSolve Limited is committed to protecting and respecting your privacy.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
Data controller – A controller determines the purposes and means of processing personal data.
Data processor – A processor is responsible for processing personal data on behalf of a controller.
Data subject – Natural person
Categories of data: Personal data and special categories of personal data
Personal data – The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Special categories personal data – The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.
Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
nSolve is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: nSolve Limited, The Old Music Hall, 106-108 Cowley Road, Oxford, OX4 1JE. For all data matters contact firstname.lastname@example.org, or David Perkins on 01993 402011
We use your personal data for the following purposes: In order to carry out our duties to customers. To maintain our own records and accounts. Version 1.0 Page 1 of 3 May 2018 To inform individuals of news, events or activities
With reference to the categories of personal data described in the definitions section, we process the following categories of your data:
Personal data – Name, telephone number, email address and other contact details.
a) Personal data (article 6 of GDPR) Our lawful basis for processing your general personal data:
|1. Consent of the data subject|
|2. Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract||SOFTWARE LICENCE AGREEMENTS|
|3. Processing necessary for compliance with a legal obligation||HMRC REPORTING AND COMPANY STATUTES|
|4. Processing necessary for the purposes of the legitimate interests of the data controller or a third party, except where such interests are overridden by the interests or fundamental rights or freedoms of the data subject HMRC reporting and company statutes|
Your personal data will be treated as strictly confidential, and will be shared only with employees of the company.
We keep your personal data for no longer than reasonably necessary and only in line with how long it is necessary to keep for a legitimate and lawful reason.
8. Providing us with your personal data You are under no statutory or contractual requirement or obligation to provide us with your personal data. But failure to do so could hinder our ability to provide our services to you or your company.
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
We store some of our data using online services (CRM and accounting) that are hosted outside of the EU. Data sent to and from these services is encrypted, and access to the data is password protected.
We do not use any form of automated decision making in our business.
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
To exercise all relevant rights, queries or complaints please in the first instance contact our Data Representative at email@example.com If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.