nCall Applications


Date Application Version Changes
13 Mar 2024 nCall 4-4-1-292-B v4.4 Release
05 Feb 2024 Buzz 4-13-2-67 - Install low priv
31 Jan 2024 DataManagement 3-29-3-30 v3 build
31 Oct 2023 FormDesigner 4-0-4-56 DPI same as nCall
03 Oct 2023 nCall 4-3-0-235-B v4.3 Release
19 Jul 2023 Buzz 4-11-8-59 B2305 - Surface connection failures to user
17 May 2023 Buzz 4-7-1-39 B2302 - Fix Buzz internval volume mixer setting saving
16 May 2023 nCall 4-2-0-167-B v4.2 Release
02 May 2023 nCall 4-1-1-155-B Branded PDF call logs in nCall v4.1
09 Jan 2023 nCall 4-0-0-124-B Performance, security and resilience
24 Mar 2022 Buzz 3-50-5-105 Add telephone-ring-low.wav
20 Jan 2022 Buzz 3-13-0-98 Add Beep on transfer option
Improve SIP shutdown
Improved keep alive connections
21 Dec 2021 nCall 3-19-0-2444 Add perform_transfer_call API
Add system environment variable support to External file and External command button (e.g. '%USERPROFILE%')
Added 'Hide DND Button' option
Added Collected billing
Added Default Form override
Added Open Messages toolbar list.
Added user defined SMS Msg Length
Allow all keys for Short Codes
Fix - minimised message forms lose contents
Fix AutoDND
Fix for Buzz dialling out.
Fix for data import of ncexp files containing empty collections
Fix for displaying old tasks
Fix for hiding messages losing content
Fix for Jira-NC-35 - CONTACT_REF type colour not showing on callsheet item list
Fix for losing Huntgroup when in Callername with #
Fix for message form size and positioning
Fix ncxp import/export
Fix tasks status display in dialog.
Fix to autoDND on msg form open
Fix to autoDND on msg form open
Fix to external command when not all field values given
Fix US states, DM.DLL release mode
Fix US states, DM.DLL release mode
Fix: Tasks list updates, completed time.
Fixes for multiple Yealink calls from same source source in succession v4
Improve Buzz shutdown
Improve display of Buzz connection issues
Improved Licene checking. Added expired serials
11 Mar 2021 nCall 3-13-26-2356 Added 'Show Dial Box' option
Added 'Web' column to Contact master list
Added :TEL_STRIP] macro function
Added Buzz blind transfer auto hangup delay
Added Buzz CallInviteTimeout option
Added Buzz Play tone if engaged
Added CONTACT. Display Name support for CSI List
Added DTMF in caller number support to Buzz
Added Generic TAPI option Use AlternativeCompleteTransfer
Added History feature.
Added OAuth2 for web
Added Old calls expose call data always
Added optional headers to Web MA
Added Permission - News Editing.
Added phone.ini support for Yealink and snom
Added right click remove call option
Added short code option to Speed dials
Added ShortCode: to Notes etc
Added SMS via SNPP (needs matching CP & MC)
Added system environment variable support to External file and External command button (e.g. '%USERPROFILE%')
Added Telephone Prefix 'Max Digits'
Added user specific speed dials
Added WhatsApp as a SMS option via Twilio
Improved Buzz shortcodes add {NO_HANGUP}
Improved Buzz shortcodes Play DND on shortcode after Buzz registeration if it exists
Improved Buzz to fetch caller name and number from SIP P-Asserted info
Improved consistent behavious across VoIP phone systems regarding Number Processing->Prefix ***MIGHT IMPACT BILLING***
Improved DND visibility
Improved unpark to show caller number and name
Fixed Admin|DDI and Client|Numbers lists.
Fixed Client->DDi list. Only show TNA if valid TN Add Admin DDI list * for default number Tweak History list for various entries Yealink mod.
Fixed Client/contact editing. Deletion of items (CA/MA/Num/Infosheets) when direct to FB
Fixed prev caller name from number on custom forms.
Fixed Buzz to get CallerName from AddrFrom if only partial info in SIP contact info
Restore ALT+S (Save-Close) to Call Form.
10 Mar 2021 Buzz 3-8-1-79 Fix for Asterisk caller number detection
08 Jan 2021 Buzz 3-7-25-77 Fix to remove CG32.dll issue
28 Sep 2020 Buzz 3-7-18-70 Corrected Opus Codec
02 May 2019 nCall 3-7-15-2067 Added user specific 'No Phone' option.
Added form formatting for web MA.
Added reports mass import via zip.
Added permission for client + contact lists copy to clipboard.
Added DTMF keypad option to TAPI phone systems.
Added call drag-drop warning if older than 3 days.
Improved call editing to be 'modeless'.
Improved report script performance for large reports.
Improved client list loading speed improvements.
Improved notes 'open:' to support macros.
Improved to ensure open, http, https & www macro handling consistent.
Improved Buzz add DND and log off short code options.
Improved GUI - Buzz and IPOffice buttons moved.
Fixed handling of custom form NoCharge initial setting. (ID:1291).
Fixed handling of CEO time to allow MA to fire.
Fixed keypad on transfer calls.
Fixed call handling options when transfer call in Ringback state.
Fixed NCEXP Client import.
01 May 2019 Buzz 2-2-3-16 Latest build
04 Jan 2019 nCall 3-6-27-2017 This release requires a database update (v47)
Added custom form message formatting, for email, SMS and App
Added option to specify the inbound autolog form
Added option to autolog outbound calls + specify form
Added ability to change the form associated with a call.
Added option to ignore ESCAPE on call form.
Added snom auto answer
Added 'Form' column to calls list.
Improved billing. Go via Hub if available.
Improved Yealink support
Improved Avaya TAPI reconnect
Improved Buzz handling of multiple calls
Improved Buzz DND and Log on/off handling
Fixed Buzz/Splicecom - Allow hangup in Ringback state
Fixed billing, ignore deleted billing extras.
11 Dec 2018 FormDesigner 1-12-0-44 Added support for TnCallTo
Fixed button selection on different toolbar issue
01 Oct 2018 nCall 3-3-2-1960 This release requires a database update (v46) and Firebird 3.03
Added data caching and remote user support
Added Firebird v3 support
Added ability to take multiple messages per call
Added Search option
Added nSolve Buzz softphone support
Added Script list
Added support for Address from Post code look-up
Added ability to copy/paste custom form data
Added display Client custom form fields in View|Clients list
Added incoming call colour coding based on client type
Added list filtering
Added MA Priority Normal+Low, Normal+High
Added MDChat support
Added show client alias/name in Message Form caption.
Added TASK billing
Added Snom DTMF support
Added ability to Dial from left click on telephones in contact and client details
Added allow multi-client exports via NCEXP
Added raw email format - for fine control of HTML email formatting
Added Reminder override
Added Open: MailTo: HTTP: HTTPS: Contact: Client: Search: to notes fields
Added ability to specify user phone system.
Added database Instant back-up, Tidy and Validate
Added External Client Files to nMerge
Added MA CC right-click Copy/Paste/Remove all
Added option to select 'ANY' form in form selection window.
Added Call Data popping for Avaya
Added show nCTM auto created outbound call durations
Added Show system user for MDChat reminders
Added TRANSFER_NUMBER column
Added [client_ID] macro to web MA
Added support for CA 'weekday/end'
Added [OPERATOR_ID] macro support to http:// links
Added Client Alias and Client ID to Billing columns ID:1192
Added Prevent transfer attempt of a disconnected or ended call
Added System Type page to admin options
Added option to ignore ESCAPE on call form.
Added option to allow automatic call log form selecton
Added Yealink phone support
Added ability to save default notes as RTF Added ability to save default font/size
Added 'Undelivered' filter to call list
Added contact notes CSI searching
Added annoymise data feature
Added ZIP Password protection/encryption
Improved stats - now zoomable (click and drag)
Improved Call list -> copy commands speed
Increased contact title, first, last, address, job-title field lengths
Improved to only auto log inbound calls
Improvement to allow admin ROLE users to select FBK bup option
Changed Scripts to Reports
Removed CA and MA lists
Fixed Billing - no outgoing calls in CallOOH
Fixed credit card date validation
Fixed LiveData to respect business hours
Fixed billing.PageCount value.
Fixed client type and status deletion check
08 Nov 2017 FormDesigner 1-11-0-43 Add copy to clipboard to test form data dialog
05 Apr 2016 nCall 2-120-0-1508 This release requires a database update (v36)
Add context sensitive Help button throughout application
Add Client export for easier transfer of data from nCall to nCall.
Add alternative PingMD messaging with optional tracking.
Improve DDI matching by searching after removing all non digits (ID:1141)
Improve credit card year selection.
Fix missing default web ma settings.
Fix reminder completion.
Fix to billing scheme selection during client import
Fix to import of contacts using ClientName column
Fix tools import option to include draft message setting
Fix display of deliveries that are large (ID:1151)
27 Nov 2015 nCall 2-104-1-1466 Add [CLIENT_ALIAS] (ID:1124)
Add Client Alias as contact matching option in importer
Add Client Alias column to call list
Add support for [CONTACT_MOBILE] and [CONTACT_EMAIL] in web message actions
Add ability to define app message notification subject
Improve checking for unique web and mobile usernames
Improve importer to cache less
Improve API examples in Help
Fix sorting of App column in contact list
17 Sep 2015 nCall 2-98-10-1456 Fix client sheet update
Add website to MyTAS info
15 Sept 2015 nCall 2-98-10-1454 This release requires a database update (v34)

Added 'Resend' option to call list
Added spreadsheet/CSV option to email MA
Added contact status to temporary CA
Added double-click call hold
Added double-click call unhold
Added double-click call answer
Added snom conferencing support
Added more macros in contact notes URLs.
Added HuntGroup and Account code columns to Client list

Improved Polycom handling for 4.0.8 firmware
Improved Polycom remove HHTP status check during configuration
Improved Avaya tx - always return operator to the caller after a tx attempt that fails
Improved Avaya tx only perform unhold on tx failure if not already had a unhold
Improved display speed of callsheet items list
Improved display speed of master contact list
Improved Importer/Exporter.
Tweaked MA to accept form macros in cc

Fixed pop on 'Do nothing' (ID:1102)
Fixed Ctrl+C so copy/paste works
Fixed temporary CA priority checking

08 Apr 2015 nCall 2-96-8-1391 This release requires a database update (v32)
Add smart phone app support - MyTAS
Added ability set default MA format
Added warning when creating multi mesgs per call
Tweak contact status GUI Tweak to show device contact status on Details2
Tweak - only update client combo if names have changed (ID:1083)
Tweaks to import handling of telephone numbers with leading zero missing on second import
Tweak remove snom 300 4 line checking
Tweak to custom form transfer button
Tweak to JSON data formatting in web message actions (ID:1072)
Tweak to increase form selector dialog list size
Update API help
Fix caption of admin options dialog Tweak logging Updated help
Fixed applying default greeting on new clients if numbers tab not displayed.
Fixed incorrect saving of soft returns in message
Fix to importer
Fixed MA Omit Contact feature (ID:1082)
Fixed snom CSTA not adding prefix for Dial command Added MA ability to ignore sending to contact
Fix Mailto: links
06 Nov 2014 nCall 2-93-0-1358 Tweak snom handling for firmware 8.7.5.13
21 Oct 2014 nCall 2-93-0-1356 Added option to specify default calldays (ID:1055)
Added option for eztext prefix removal (ID:1054)
09 Oct 2014 nCall 2-92-1-1353 This release requires a database update (v31)
Add Ez Texting SMS Service(ID:1043)
Add pingmd messaging service(ID:981)
Add support for using operator email address for immediate emails(ID:1012)
Add Auto TLS email option
Tweak - Show HTML content in deliveries list (ID:990)
Tweak - Set call list default days to 1 at start up (ID:961)
Tweak- Improved Contact call sheet display speed (ID:944)
Tweak - Improved display of initial privacy client (ID:945)
Tweak - call list 'Live' updating (ID:943)
Tweak - callsheet active contact tab - retains same active contact tab (ID:946)
Tweak - Allow empty Polycom passwords
Fix snom-720 phone-type.
Fix issue in billing for a patched call of duration 59 minutes (ID:959)
Fix to column sorting (ID:950)
Fix no longer show deleted billing schemes in client dialog (ID:949)
Fix issue displaying PDF format MA (ID:942)
18 Mar 2014 nCall 2-90-1-1275 Tweak Import/Export dialog settings saving
12 Mar 2014 nCall 2-90-1-1273 Add Web message actions.
28 Feb 2014 nCall 2-90-0-1268 Tweak - Removed 'Monitor' option from logging menu.
Tweak - Disable call list 'live' update if displaying more than 1 day of calls
Tweak - improved logging.
Fixed saving of call list columns and days
Fixed statistics month selection
22 Jan 2014 nCall 2-89-8-1252 Added ability to override clicking CA buttons for the wrong client
Tweak - Applied a better default format to 'No messages' email subject
Fix issue where import could delete contacts when user selected report deletions only
Add further import checks (e.g. can no longer set contact to a non-existant client)
17 Dec 2013 nCall 2-89-4-1248 Fixed missing Billing patchedTime output columns
25 Nov 2013 nCall 2-89-0-1244 Add CURRENT_DAY macro
Add XML billing format option
Added [CALLER_NUMBER] macro support in Notes URLs
08 Nov 2013 nCall 2-88-1-1238 Add snom control via CSTA (requires snom firmware 8.7.4.8)
09 Oct 2013 nCall 2-87-0-1226 Added support to format 'No Messages' emails
08 Oct 2013 nCall 2-86-1-1224 Tweak TigerText settings and graphics
03 Oct 2013 nCall 2-86-0-1222 Tweak snom patch handling - requires snom firmware v8.4.35
02 Oct 2013 nCall 2-85-0-1220 Add TigerText secure messaging
24 Sep 2013 nCall 2-84-6-1219 Tweak handling of hanging transfer calls (snom only)
Tweaks to embedded Internet Explore
05 Sep 2013 nCall 2-83-5-1214 Tweak - Polycom handling of second incoming call
22 Aug 2013 nCall 2-83-5-1213 Tweak - add support for Polycom firmware 4.1.0 (Push passwords must be 'nCall' and '1234' now)
08 Aug 2013 nCall 2-83-4-1212 Tweak to Polycom initialization
22 Jul 2013 nCall 2-83-3-1211 Tweak: Polycom support for 8x8.com
17 Jul 2013 nCall 2-83-2-1210 Fix Unknown Err shown in status bar for TAPI based phone systems
06 Jul 2013 nCall 2-83-1-1208 Add Polycom IP 550 support
19 Jun 2013 nCall 2-82-1-1206 Tweaked Message Action dialog to allow fax formatting
06 Jun 2013 nCall 2-82-1-1205 Add: billing master rate tables
Add: options to disable master rates
Fix: for clients with no billing schemes causing EOverflow
17 May 2013 nCall 2-80-4-1200 Fixed weekly recurring temp CA list display
26 Apr 2013 nCall 2-80-3-1199 Fixed weekly recurring temp Call Action.
Fixed issue registering events.
16 Apr 2013 nCall 2-80-2-1196 Fixed error regarding unregistering of events introduced in previous version.
15 Apr 2013 nCall 2-80-0-1195 Added Whitelabelling support (See Admin options|Message Centre)
Added customer billing status option (Admin|Business|Format|Account Status)
Added recurring temp call actions
Added command line option for different database
Tweak: Added permission: 'Can Create reminder'.
Tweak: Reminders - admins can now view ALL reminders.
Tweak: Help menu option now points to online help.
Tweak; Extra checks for snom telephones
Tweak: Ability to use non-standard ports
Fixed displaying deleted contacts if there are ref contacts
Fixed with snom HOLD with latest firmware
05 Dec 2012 nCall 2-60-8-1179 Tweak: extra memory checks for Zultys phone systems
01 Nov 2012 nCall 2-60-7-1177 Fixed issue selecting partially sighted users.
25 Sep 2012 nCall 2-60-7-1170 Tweak: Mark Polycom conference calls as 'patched'
03 Sep 2012 nCall 2-60-6-1161 Tweak: Strip hypens from numbers prior to Polycom transfer attempts
29 Aug 2012 nCall 2-60-5-1159 Tweak: update help re Polycom settings
Tweak: Polycom firmware checks
29 Aug 2012 nCall 2-60-4-1158 Tweak: update to support Polycom firmware v4.0.2b
29 Jun 2012 nCall 2-60-4-1150 Fix: show date in status bar
Fix: issue with contact statuses while importing
27 Jun 2012 nCall 2-60-3-1148 Fix: Help file corrections
25 Jun 2012 nCall 2-60-3-1147 Added: call & message handling settings for new contacts during import see here
Added: SSL for GMail support see here (requires new MessageCentre)
Added: ability to add notes to a call
Added: CALL_HISTORY macro
Added: Search box to contact list
15 May 2012 nCall 2-59-0-1135 Fixed drag-dropping of calls disappearing.
09 May 2012 nCall 2-58-0-1131 Added Tools|Import/Export for client's contacts and display forms (by default admin only menu option initially)
Added search facility to callsheet
Added: option to allow for leading zero's during export
Tweak: IPOffice phone system: new option 'Fix multi-call transfer'
Fixed Bookables incorrect date issue.
Fixed: some minor GUI issues with import/exporting
23 Apr 2012 nCall 2-56-0-1105 This release requires a database update. See here

Added 'Display forms' feature.
Added Draft Status for calls.
Added 'no pop' feature for unknown DDI/DID numbers(ID:742)
Added billing of outgoing mnutes by number dialled (
Fixed performance issue displaying long messages in message form (ID:746)
Fixed display of licence details in status bar.
Fixed billing Columns Issue (ID:727)
15 Feb 2012 nCall 2-51-0-1092 Added Polycom Soundpoint support
Fixed issue with entering serial numbers.
15 Feb 2012 nCall 2-50-3-1089 Added keyboard short-cuts for transfer calls.
Tweak: reorganised filters on MA dialog
Tweak: IP Office issue when calls have an ID of zero.
Fixed F1 key no longer brings up help. (F1=Answer)
Fixed message 'To' field issue with contacts of same name.

08 Feb 2012 nCall 2-50-2-1087 Added short-cuts to call handling (F1 Ans,F2-Hold,F3-Unhold,F4-hangup)
Tweak - Editable 'To' field now an admin option (Messages|Options 2)
Tweak - message font size default is now 10pt.
Tweak - message font is now Tahoma (scales better)
Tweak - message font size changes in 1pt steps (previously 2)
Tweak - message spell checker, auto-correct defaults to off.
Fixed - message font size is now saved.
Fixed copy/paste in contact notes editor.
07 Feb 2012 nCall 2-50-1-1083 Fixed issue with TnHTMLabel not working in custom forms (ID:720)
27 Jan 2012 nCall 2-50-0-1077 This release requires a database update. See here and a short video showing the process here.
A video showing the major changes is available here.

Added Client 'Quick Billing' feature.
Added Client Data Forms feature
Added ability for operator to change 'TO' in a message (ID:631)
Added Tools-'Enter new serial number' option (ID:667)
Added immediate and scheduled email subjects.
Added immediate and scheduled email body.
Added header and footer formats for scheduled emails.
Added support for specifying header/body.footer formats in HTML.
Added billing support for per minute outgoing and transfer calls (ID:664)
Added warning when retrieving large numbers of calls (ID:633)
Added warning when CA clicked and client doesn't match call (ID:635)
Added support for visually impaired users (ID:649)
Added client deletion will release DDI numbers (ID:670)
Added contact deletion moves their calls to General Contact.
Added support for 2SMS provider (ID:639)
Added support for Dynmark SMS provider (ID:641)
Added support for TextMagic SMS provider (ID:642)
Added more macros to message formatting (ID:646)
Tweak - Made Admin Options dialog sizeable (ID:691)
Tweak - Save snom details in database settings (ID:628)
Tweak - Ignore notifications from other snom telephones (ID:632)
Fixed - Message form doesn't show scroll bars on long message (ID:686)
Fixed - Changing Message font size is not saved when nCall exits (ID:701)
Fixed - Custom form ID Generator does not save operator's initials (ID:643)
Fixed - Billing extras can cause problems in CSV output (ID:679)
Fixed - Custom forms: 'Status' has an 'Outgoing' list option (ID:696)
Fixed - Contacts cache does not update when contacts edited (ID:706)
Fixed - Client deletion will delete all Message Actions.
25 May 2011 nCall 2-24-5-1040 Fixed a speed issue introduced in previous version.
18 May 2011 nCall 2-24-4-1032 Added 'Support' button to toolbar(ID:621)
Added default greeting to admin options(ID:64)
Added ability to ouput call logs during billing process (ID:619)
Tweak: Allow MA CC entries when using Cell/page providers (ID:608)
Tweak: Changed a few graphics (ID:610)
Tweak: restricted call dragging to same client (ID:620)
Tweak: remove non-digits when dialling numbers using snom phones (ID:624)
Fixed - Increase custom form capacity (ID:609
Fixed Incorrect call duration when call spans midnight (ID:612)
Fixed issue with editing billing transfer charge bands (ID:618)
Fixed issue with deleting Status/Types currently in use (ID:622)
10 Mar 2011 nCall 2-23-1-933 Added ability to move contacts to other clients (ID:522)
Added a notes 'Open:' command (ID:605)
Added cc list to Deliveries display (ID:595)
Added role permission: client deletion/editing (ID:598)
Added 'Form' column to MA List (ID:599)
Added TAPI OnRedirectingID event (ID:607)
Added Redirecting name/number to Old Calls pop-up hint (ID:606)
Fixed Custom form 'NoCharge' option ignores the 'checked' property (ID:604)
Fixed the display of custom forms with right anchors (ID:601)
Fixed: Show server selection form if server not found (ID:592)
Fixed: Remember selected billing output columns (ID:596)
Fixed: Detect form locations that are now off-screen (ID:594)
07 Feb 2011 nCall 2-21-0-927 This release requires a database update. See here

Added more detailed pop string option,(ID:567)
Added ability to pop on client name,(ID:565)
Add ability to override default message format,(ID:545)
Add 'Stacked reports' facility,(ID:527)
Added option to 'explode' custom form field names (ID:529)
Added Fonality browser 'Do nothing' action (ID:587)
Improved Caller History retrieval speed.(ID:588)
Ignore small numbers in VIP/Ignore lists.(ID:580)
Caller history confused by small/withheld caller numbers.(ID:583)
Increased caller number field to 99 chars,(ID:544)
Fixed Highlighted VIP/Ignore list flickers.(ID:584)
Fixed: A retired user can log on,(ID:551)
Fixed conflict between client type and contact status colour coding,(ID:533)
Fixed blind transfers not classed as 'patched',(ID:525)
Fixed withheld numbers cause snom code to crash,(ID:582)
Fixed CA not showing form on Blind+Msg.(ID:538)
Fixed issue with losing custom form changes,(ID:570)
Fixed: Disabled Client MA will still send opted in contact messages,(ID:531)
7 Sep 2010 nCall 2-18-3-905 Added PC Specific telephone system opt out (ID:518)
Added caller history matching admin option( ID:519)
Tweaked call transfer buttons (ID:521)
Fixed: Billing outputs incorrect 'End date' (ID:517)
Fixed: A number of issues with the caller history (ID:520)
27 Aug 2010 nCall 2-18-3-904 Extra validation on the historic call
26 Aug 2010 nCall 2-18-2-903 Resolves issue with Caller History trying to show a invalid call
Allows closely matching calling numbers to be matched
26 Aug 2010 nCall 2-18-1-902 Resolves issue with Caller History trying to show a invalid call
13 Aug 2010 nCall 2-18-0-897 Added 'Caller History' feature. (ID:514)
15 Jul 2010 nCall 2-17-0-896 This release requires a database update. See here

Added pager details to billing (ID:510)
Added 'Billing Extras' (ID:511)
Added ability to define groups of billing columns (ID:512)
Fixed flickering issue on custom form selection (ID:509)
16 Jun 2010 nCall 2-16-0-894 Added 'scheduled sms/page' ability. (ID:506)
Fixed statistics dislpay for Dec (ID:505)
Fixed Phone Relays (ID:501)
Fixed missing message character count (ID:502)
Fixed slowness issue with many 'Old calls' (ID:498)
09 Apr 2010 nCall 2-15-1-884 Added spell checking to custom forms + Notes (ID:493)
Fixed Statisitcs display (ID:490)
11 Mar 2010 nCall 2-15-0-879 This release requires a database update. See here

Added Pager support in Message Actions. (ID:487)
Added support for Contact References. (ID:476)
Added master Message Action list (read-only)(ID:475)
Added contact's name to message form caption.(ID:456)
Added extra billing columns: email, status, type.(ID:459)
Added support for RemoveIncomingPrefix to snom.(ID:471)
Added ability to delete failed/pending Deliveries.(ID:480)
Added Client Tel2 Tel3 client fields. (ID:485)
Added Client Flag: 'No auto CLI insertion'.(ID:455)
Added new columns to Contact list(firstname,lastname,title).(ID:482)
Added SnappyFax support. (ID:488)

Tweak: May now drag-drop calls to same contact.(ID:469)
Tweak: Auto set a default DDI if only one number.(ID:477)
Tweak: Improved popping time.(ID:479)
Tweak: Improved email address validation.(ID:481)
Tweak: Changed Back-up compression/password settings.

Fixed: Auto logging: Sometimes recorded incorrect details.(ID:486)
Fixed: Messages do not get sent if auto logged calls + no charge.(ID:474)
Fixed: Bookables couldn't display bookings starting at 00:00.(ID:473)
Fixed: Callmanager Dial field gets disabled if no number.(ID:472)
Fixed: Deliveries list failed to update when changing contact.(ID:478)
13 Sep 2009 nCall 2-13-0-859 This release requires a database update

Added numerous database changes for pending features
Added support for snom IP telephones (ID:451)
Added support for GFI FaxMaker
Added Client, Contact, Call short-cut links to Reminders(ID:447)
Added option to restrict MA to certain forms (ID:425)
Added support for SMS 'email-to-cellphone provider' (ID:424)
Added Billing - additional columns (ID:421)
Added Billing - ability to select columns (ID:422)
Added Billing - different Transfer bands (ID:273)
Added Custom Forms - Apply heading field default values (ID:418)
Added Call List - new column: Call duration (ID:414)
Added licence info and date to status bar (ID:452)
Added Note fields support for www/mailto/Dial (ID: 453)
Added server software version numbers to System Info box

Tweak: Reminders need speed increase(ID:444)
Tweak: Increased VIP/Ignore field capacity (ID:423)
Tweak: Msg Centre Fax settings - increased field length (ID:420)

Fixed: Problem with Custom form selector(ID:445)
Fixed: Message taking form capitalisation has gone missing (ID:437)
Fixed: Pop Action now stores setting (ID:432)
Fixed: Pop setting: 'Do nothing' not working (ID:431)
Fixed: Custom Forms not detecting call data onlychanges (ID:419)
Fixed: Altigen - outbound calls are listed as incoming (ID:403)
Fixed: Caller Name - auto complete cannot to switched off (ID:404)
Fixed: Incoming DDI is not logged for auto-logged calls (ID:408)
Fixed: Billing - Needed to wrap fields with embedded commas (ID:401)
12 Dec 2008 nCall 2-10-0-825 Added call drag-drop between contacts (ID:373)
Added: Now display custom form heading field in call list (ID:383)
Added: Message Action email format field now enabled. (ID:345)
Added option to hide 'Close' button on the message form (ID:382)
Added option to not compress and encrypt database back ups (ID:380)
Added option tochange default port for SMTP server (ID:330)
Tweak: Externals now handle command line parameters better (ID:368)
Fixed: Custom forms now save empty memo fields (ID:364)
Fixed: Outbound calls sometimes latched onto incorrect call (ID:379)
Fixed: Client/contact editing when no permission (ID:384)
Fixed: Billing - 'Messages Taken' output now correct (ID:336)
Fixed: Billing - 'Tax Exempt' was not handled correctly (ID:343)
Fixed: Version number went AWOL (ID:358)
Fixed: Time zone support mishandled sub-hour adjustments (ID:357)
Fixed: Contact's call sheet notes font handling (ID:349)
Fixed: Contact outgoing form selection went AWOL (ID:353)
02 Sep 2008 nCall 2-9-9-830 Added ability to change message taking font size (ID:318)
Added ability to copy and paste into SMS Summary notes (ID:322)
Added ability to use canned messages in the SMS Summary field (ID:324)
Tweak: minor changes for increased Vista compatibility
Fix: Billing output omitted last digit of Tel No/Acc Code (ID:329)
Fix: Notes editor saving. (ID:315)
4 Jun 2008 nCall 2-9-7-822 Tweak: Reminders now need a mouse click to remove (ID:250)
Tweak: Enabled Disconnect button when dialling (ID:301)
Fix: SMS Summary wasn't being redisplayed when editing (ID:309)
Fix; Contact details didn't retain the Country (ID:310)
Fix: IP Office use of Account Codes was not consistent (ID:312)
Fix: MA priority of 'Any' was listed as 'Normal' (ID:306)
Fix: VIP highlighting was often misaligned (ID:302)
Fix: Editing a call and just changing status didn't save (ID:300)
Fix: Numerous other minor fixes.
22 May 2008 FormDesigner 1-9-0-39 Added 'ID Gen' field. Still needs nCall support adding
Added 'TnExternal' button to open external files/programs
Tweak: Moved all call field to a new toolbar
14 Apr 2008 nCall 2-9-1-814 Tweak: Removed MA Time Zone field. Use Client or Contact field. (ID:295)
Tweak: Added checks for valid Reminder date/time (ID: 294)
Fixed: Contact Time Zone field does not allow negative values (ID:292)
Fixed: Temp Call Actions did not list Voicemail/Other numbers (ID:293)
12 Apr 2008 nCall 2-9-0-813 Added VIP/Ignore List colour coding (ID:287)
Added Time Zone support (ID:288)
Added Contact Voicemail telephone field (ID:290)
Added 'User ID' list in User manager display (ID:285)
Added memory to Descriptionin Temp CA dialog (ID:284)
Tweaked: Increased time/date fields for longer US date formats (ID:280)
Tweaked: DDI/DID quarantine - allow 0 day entry.(ID:283)
Fixed: Prevent user closing DDI/DID quarantine dialog.(ID:283)
Fixed: Web forms no longer trigger menu short-cuts (ID:158)

This version requires a database update
26 Feb 2008 nCall 2-8-2-803 Added call transfer buttons to pop-up menu in callmanager (ID:276)
Added a trace file size check to limit file size (ID:275)
Added call manager display update timer option (ID:272)
Fixed - call list 'no charge' column went awol (ID:271)
Fixed Altigen support - all call times now logged (ID@279)
Fixed address block selecting wrong country (ID:278)
Fixed call transfer buttons not showing on rare occasions (ID:277)
15 Feb 2008 nCall 2-8-0-801 Added Speed dial display formats (ID:263)
Added keyboard short-cuts to default message taking form (ID:264)
Added ability to override the default custom form field delimiter (ID267)
Added address field overrides (ID:266)
Added ability to sort the callsheet items (ID:269)
Added automatic download of database upload scripts (ID:268)
Added optional country fields to address (ID:265)
Tweak - After editing a list item, scroll it back into view (ID:262)
Fixed - Call manager doesn't respond to IP Office outgoing Offering event (ID:261)
23 Jan 2008 nCall 2-7-1-797 Fix: Corrected issue with transfer buttons and IP Office (ID:261)
21 Jan 2008 nCall 2-7-0-796 Added Telephone Number Quarantine Period (ID:222)
Added Deliveries|Reset Attempts option (ID:257)
Added Deliveries Column - 'Next Attempt Time' (ID:255)
Added option to force the addition of a telephone number prefix (ID:243)
Added ability to copy Reminder pop-up text (ID:251)
Added ability to copy call message text to a new reminder (ID:252)
Tweaked call list display speed for larger call volumes (ID:260)
Tweaked - now disable 'Live' feature for call list containing more than 500 calls (ID:258)
Tweaked - now display multiple DDI numbers in client list (ID:246)
Fixed occasional error when sorting client list (ID:254)
03 Jan 2008 nCall 2-6-1-792 Added option to force addition of a telephone number prefix (ID:243)
02 Jan 2008 nCall 2-6-0-791 Added Multi-DDI feature. (ID:225)
Added extra filtes to 'Email Clients' dialog. (ID:238)
Added 'DDI/Dept' to 'Old Calls' pop-up hint. (ID:239)
Added individual address fields to client list. (ID:237)
Added module version numbers to System Information dialog. (ID:227)
Added 'Default' markers to Status/Types. (ID:226)
Added 'Server switcher'. (ID:217)
Added Native Telephone System support: Altigen(ID:241)
Added the SMS length checking features defined at View|Admin Options|Messages|Options.

Improved: Database update script handling. (ID:240)
Improved: Now compress Trace.log file before emailing. (ID:230)
Improved: Order telephone numbers. (ID:220)
Improved: Billing Schemes - Allow decimal values for Initial/monthly items. (ID:207)
Improved: Removed '[Datafields....' from all custom form messages. (ID:214)
Improved: Sort Client billing scheme list. (ID:206)
Improved: Change Call/MA/CA listings to make them independent of the operator. (ID:197)
Improved: Don't let allow user deletion. (ID:196)

Fixed: Increased Credit Card security code to 4 digits to handle Amex cards. (ID:229)
Fixed: Bookable editing - screen pop no longer locks up nCall. (ID:228)
Fixed: Message Window - History list - don't look up if number contains alpha. (ID:208)
Fixed: Minor display problems with Call state buttons. (ID:210)
Fixed: Client UDF 10 is not displayable on the client list. (ID:193)
Fixed: MA listing, force display regarldess of operator. (ID:195)
Fixed: Callsheets - doesn't retain contact name order. (ID:215)
Fixed: Stats page - Calls from last week error. (ID:216)
Fixed: Resizing the top of a callsheet to no height provides no way to recover. (ID:213)
Fixed: Outgoing calls appear to overwrite previous outgoing call messages. (ID:205)
Fixed: User Roles: Allow Deletion of calls. (ID:163)
Fixed: MA: Ensure it's not possible to add a blank CC entry. (ID:199)
Fixed: Master call list - enable/disable preview. (ID:201)
Fixed: Column selecting bug when selecting many columns (ID:242).