nCall is the definitive software solution for telephone answering services and virtual receptions.
We believe nCall is the most user-friendly and sophisticated dedicated telephone answering service software available. All the information you need to take a call ‘pops’ as soon as the phone rings! As a result, you are left with nothing to focus on but the call itself.
nCall will increase your business’ profitability by improving agent efficiency. Each user will be able to answer more calls in less time, and with fewer mistakes.
Furthermore, nCall has been continuously improved over the past 15 years, and is used by answering services all over the world.
- Easy to use operator interface or ‘dashboard’
- New operators can be taking calls professionally in just 15 minutes
- Advanced and highly customizable message-taking tools
- Custom form designer for specific client needs
- Automatic logging of calls for client billing reports
- Support for any number of different billing schemes and charges
- Treat each client differently with unique settings for each contact
- Compatible with the majority of telephone systems and VoIP solutions
- Fully scalable – add new operators with ease
- Optional built-in softphone, Buzz
- Dedicated customer support
- A bunch of additional modules to support your business as it grows
- Tried and tested – nCall has been widely used and enhanced for over 15 years
There is much more to nCall – read the full feature list, or we highly recommend you get in touch for a full demonstration. There is also a comprehensive screenshot slideshow below!