Feature List

Feature list

Features

nCall purchase

nCall rental

Optional extra

TAPI enabled call handling (answer, hold, transfer etc.) x x  
Compatible with several VoIP phones x x  
Built-in softphone     x
Instant account ‘popping’ upon receiving call x x  
Advanced message taking tools x x  
Automatic call logging x x  
Custom message/order form designer x x  
Fully scalable – no user limit x x  
Bespoke settings per client x x  
Rich text note sections for clients and contacts x x  
Powerful database x x  
Can be used remotely via VPN x x  
Assign tasks x x  
Create reminders x x  
Generate billing reports x x  
Monitor call stats and analytics x x  
Built-in CRM tools x x  
Open external files and web-pages within the client x x  
Advanced contact searching x x  
Third-party integration via nCall API Server     x
Fully brandable smartphone app     x
Client data import     x
Branded client web portal     x
Postcode look-up (UK & Aus only)     x
Dedicated customer support 12 months included with first purchase Included with rental x
Access to customer-only web forum x x  
Regular updates and additional features 12 months included with first purchase Included with rental x
HIPAA compliant messaging integration x
Software training services   Not included. Compulsory for new users.   Not included. Compulsory for new users. Advanced training is also available.
Install and setup service     Contact us for pricing

 

Feature not listed? Ask us about it!