Feature List

Feature list

Features

nCall purchase

nCall rental

Optional extra

TAPI enabled call handling (answer, hold, transfer etc.) x x  
Compatible with several VoIP phones x x  
Built-in softphone     x
Instant account ‘popping’ upon receiving call x x  
Advanced message taking tools x x  
Automatic call logging x x  
Custom message/order form designer x x  
Fully scalable – no user limit x x  
Bespoke settings per client x x  
Rich text note sections for clients and contacts x x  
Powerful database x x  
Can be used remotely via VPN x x  
Assign tasks x x  
Create reminders x x  
Generate billing reports x x  
Monitor call stats and analytics x x  
Built-in CRM tools x x  
Open external files and web-pages within the client x x  
Advanced contact searching x x  
Third-party integration via nCall API Server     x
Fully brandable smartphone app     x
Client data import     x
Branded client web portal     x
Postcode look-up (UK & Aus only)     x
Dedicated customer support 12 months included with first purchase Included with rental x
Access to customer-only web forum x x  
Regular updates and additional features 12 months included with first purchase Included with rental x
HIPAA compliant messaging integration x
Software training services     x
Install and setup service     Contact us for pricing

 

Feature not listed? Ask us about it!